Shipping policy

Last Updated: 15-Sep-2025

At Royalblackstone, we aim to provide you with a smooth and reliable shopping experience. This Shipping Policy explains how we deliver your orders and what you can expect when purchasing from us.

1. Processing Time

  • Orders are processed within 1–2 business days after confirmation of payment.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Timeframes

  • Standard delivery across Pakistan usually takes 3–5 business days after dispatch.
  • Delivery times may vary depending on your location, courier workload, and external factors (such as weather or public holidays).
  • We will notify you once your order has been dispatched, along with tracking details (if available).

3. Shipping Charges

  • Free shipping is offered on all orders within Pakistan, unless otherwise stated.
  • No hidden charges apply—what you see at checkout is what you pay.

4. Cash on Delivery (COD)

  • We provide Cash on Delivery (COD) service across Pakistan.
  • For COD orders, please ensure someone is available at your delivery address to receive and pay for the order.

5. Order Tracking

  • Once your order is shipped, you may receive a tracking number via SMS, email, or WhatsApp (depending on the courier).
  • If tracking is not available, our support team will assist you with delivery updates.

6. Delays & Exceptions

  • While we strive to deliver on time, occasional delays may occur due to courier issues, incorrect addresses, or unforeseen events.
  • If your order is significantly delayed, please contact us and we will help resolve the issue.

7. Contact Us

If you have any questions about shipping or delivery, feel free to reach out:

📧 support@royalblackstone.com
📞 +92-3257404444 (Call/WhatsApp)