Last Updated: 14-Sep-2025
At Royal Black Stone (“Company,” “we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website royalblackstone.com (the “Website”) and our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, shipping/billing address, payment details.
Non-Personal Information: Browser type, device information, IP address, website usage data.
Order Information: Product preferences, order history, and delivery details.
2. How We Use Your Information
We use the information we collect to:
Process and deliver your orders.
Improve our Website, products, and services.
Provide customer support and respond to inquiries.
Send you order updates, promotions, or marketing communications (you can opt out anytime).
Ensure secure transactions and prevent fraudulent activities.
Deliver relevant advertising and measure campaign performance through cookies and tracking technologies (including third-party pixels such as Snapchat Pixel, Meta Pixel, and Google Analytics).
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share limited information with:
Service Providers: Payment gateways, delivery partners, advertising platforms, and IT service providers who help us operate our business.
Legal Authorities: If required by law or to protect our rights, safety, or property.
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our Website uses cookies and similar tracking technologies (including third-party advertising pixels such as Snapchat Pixel, Meta Pixel, and Google Analytics) to:
Improve user experience.
Track Website performance and preferences.
Show you relevant ads on third-party platforms.
You can manage or disable cookies in your browser settings. You may also opt out of targeted advertising by adjusting your ad preferences on Snapchat, Meta, or Google.
6. Data Retention
We retain your personal data only as long as necessary to:
Provide our services.
Fulfill orders.
Comply with legal obligations.
Resolve disputes.
7. International Data Transfers
Your personal data may be stored or processed on servers located outside of Pakistan (including Shopify servers and third-party service providers). By using our Website, you consent to such transfers.
8. Your Rights
You have the right to:
Access, update, or correct your personal information.
Request deletion of your personal data, subject to legal or contractual obligations.
Opt out of promotional emails or targeted advertising.
9. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:
Royal Black Stone
📧 Email: info@royalblackstone.net
📞 Phone: +92-3257404444
📍 Address: Lahore, Pakistan
